I work in retail for four hours a week. This weekend marked the unofficial start of the holiday season.
A matter of trustCustomer 1: So, do you know if this copy of MS Train Simulator has the new engines in it?
Me: Hrm. I’m not exactly a big fan of those types of games, but you can look at the manual.
Ten minutes later. . .
Customer 1: This doesn’t say anything. Do you know if this has the two new engines or not?
Me: I’m sorry sir, I don’t really know anything about–
Customer 1 pounds on the counter. He starts to cry.
Customer 1 (Sobbing): I WISH THAT THEY WOULDN’T DO UNFAIR THINGS LIKE THIS!! I JUST WISH THERE WAS SOMEBODY I COULD TRUST!!
Me: Well sir, it is Microsoft.
Me (Inner Dialogue): Heh, that was pretty funny–Oh crap. I should just shut up.
You sure enjoy that wordCustomer 2 (emphatically): This store sucks.
Me: I’m sorry about the wait ma’am, but–
Customer 2: This store wouldn’t suck so much if the people behind the registers didn’t suck.
Me: Excuse me?
Customer 2: This line sucks, your store sucks, your registers suck, and your people behind the counter suck.
Customer 2 then goes on to wait twenty minutes in line to buy something from our store–something, that will undoubtedly suck.
I think the reason I have a retail job is to remind me just how good my other job is. I don’t know if I’d be able to do it forty hours a week. No wonder my coworkers all seem bitter. I’m rather flattered that Customer 2 thought it was my store, though.
Point of clarification: Yes, these conversations actually occurred. I only wish I were exaggerating them.